At Fitscoop, we aim to deliver fresh and high-quality peanut butter right to your doorstep. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders placed on [www.fitscoop.in].

1. Shipping Locations

• We currently ship across [India/your serviceable regions].

• If your pin code is not serviceable, you will be notified during checkout.

2. Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

• Standard delivery takes 3–7 business days, depending on your location.

• Remote or rural areas may require additional time.

• Delivery timelines are estimated and may be affected by courier delays, weather, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you make payment.

• We may offer free shipping on orders above a certain value (details will be mentioned on the Site).

5. Order Tracking

• Once your order is dispatched, you will receive an email/SMS with the tracking number and courier partner details.

• You can track your shipment using the provided tracking link.

6. Delivery Attempts

• Our courier partners will attempt delivery to the provided address.

• If you are unavailable, they may attempt again or contact you directly.

• In case of failed delivery due to incorrect/incomplete address, additional charges may apply for re-shipping.

7. Damaged or Missing Packages

• If your package arrives damaged, tampered, or incomplete, please contact us within 48 hours of delivery with photos/videos as proof.

• We will investigate and resolve the issue with a replacement or refund as per our Return & Refund Policy.